Help
Short answers for the things people do most. Developers: see Developer help for the CLI, SDKs and CI, with examples.
- Get started
- Add another device
- Add a 2FA code
- Save and fill passwords
- Install the browser extension
- Passkeys
- Import from another password manager
- Buy and install a licence
- Backups and restore
- Lost a device or forgot your password
- Contact support
Get started
- Install SoloSecretsManager on your phone, or open the web app.
- Enter your server address and your email, then create your account.
- Save your Emergency Kit when asked. Print it or store it somewhere safe and offline. It is the only way back in if you lose every device.
Add another device
- Install the app on the new device and sign in with your email.
- On a device you already use, open the approval request and tap Approve. You can also use your 2FA code.
- The new device downloads your vault and is ready.
Every new device needs this approval. It cannot be turned off.
Add a 2FA code
- On the website, turn on two-factor login. It shows a QR code.
- In SoloSecretsManager, open Codes and tap Add, then scan the QR code (or paste the setup key).
- Type the 6-digit code it shows into the website to finish.
Save and fill passwords
Install the browser extension and unlock it. When you sign in to a site, it offers to save the password. Next time, click the field or the extension icon to fill it. The password generator makes strong passwords that follow the site’s rules.
Install the browser extension
- Download the extension from the Download page and unzip it.
- Open
chrome://extensions(Edge:edge://extensions) and turn on Developer mode. - Click Load unpacked and choose the unzipped folder.
- Pin SoloSecretsManager to the toolbar and sign in.
Passkeys
When a site offers a passkey, choose SoloSecretsManager to save it. On iPhone and iPad, turn it on in Settings → General → AutoFill & Passwords. Signing in then takes Face ID or Touch ID, no password.
Import from another password manager
- Export from your old manager (CSV or its own export file).
- Open Settings → Import & export and choose the file.
- Check the count, then delete the export file. It is not encrypted.
Buy and install a licence
- In the app, open Settings → Licence and copy your Server ID.
- On the Pricing page choose Buy, pick how often to pay, and enter your email and the Server ID.
- Pay. Your licence file arrives by email.
- Back in Settings → Licence, choose Add licence file.
Manage, move to a new server (up to 3 times) or cancel on your account page. No refunds; a cancelled licence works until it expires.
Backups and restore
Your server keeps encrypted backups. The owner can see and restore them under Settings → Backups. You can also export an encrypted copy of your vault at any time.
Lost a device or forgot your password
- Lost a device: on another device, open Settings → Devices and remove it. It can no longer sync.
- Forgot your password, or lost every device: use the recovery code in your Emergency Kit.
- No Emergency Kit: nobody can open the vault, not even us. That is what zero-knowledge means. You can erase it and start fresh.
Contact support
Email support@aidigiapps.com. Tell us your device and app version. Never send us your password, recovery code or Emergency Kit.